Cooper Self Storage respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or use our services. By accessing our site or renting a storage unit, you agree to the practices outlined here.
We may collect the following information:
Name, email, phone number, mailing address
Payment details
Identity verification information
Account login information
Access logs from our systems
Security camera footage from our facility
Information submitted through contact forms or booking forms
Data collected through session cookies and website analytics
We collect information in the following ways:
Forms submitted through our website
Booking and rental forms
Account creation on our website
Payment processing
Session cookies
Security systems and cameras at our facility
We use your information to:
Process and manage storage rentals
Verify identity
Maintain accounts and provide customer support
Respond to inquiries
Process payments and handle billing
Ensure facility and account security
Meet legal and regulatory requirements
Improve our services and website
We may share information with trusted service providers who help us operate our business. These include:
Payment processors
Booking or rental management software
Security camera system providers
Email and communication services
Website analytics services
These providers use the information only as needed to perform their services.
We do not share your personal information with anyone outside the third parties listed above unless required by law.
We keep personal information for as long as your account is active. After your account closes, we retain only the information necessary for legal or business purposes.
We use session cookies to ensure basic website functionality and to improve your browsing experience. These cookies do not store personal information and expire when you close your browser.
Website users may contact us using a form or create an online account to manage their rental. Account information is stored securely and used only for rental and service purposes.
Our facility uses security cameras to protect customers, staff, and property. Footage may be recorded, stored, and reviewed for security, fraud prevention, incident investigations, or compliance with legal obligations.
You may request access to your personal information, ask for corrections, or request deletion where allowed by law. Contact us using the information below.
If you have questions about this policy or want to request changes to your information, contact us:
Email: [email protected]
Phone: (843) 287-9626
We may update this privacy policy from time to time. Changes will be posted on this page and will take effect immediately.
